TERMS AND CONDITIONS, Deluxe Cinemas
TERMS AND CONDITIONS
Purchase of Products or Services from this Site
You acknowledge the Company’s right to enforce film classification requirements set by the New Zealand Censorship Board and you will not purchase tickets that you (and any persons on whose behalf you purchase tickets) are not legally entitled to see, for instance if you are under 16 you cannot purchase and use tickets for a film classified R16. The Company reserves the right to insist that you provide suitable photographic identification depending on a film’s classification.
Cinema Specific Policies
Deluxe Cinemas has specific house polices such as Responsible Service of Alcohol and may have other conditions of entry that apply from time to time. These are made available at Deluxe Cinemas and you agree to be bound by these. Cameras, audio and video recorders are not permitted inside any Cinema.
Personal Information and Payment System
No outside food or beverages policy
In the fairness to other customers and in accordance with our liquor license, Townhall Cinemas strickly does not allow outside food or beverages to be consumed on the premises.
No Free List
The Company may impose a “no complimentaries” or “no free tickets” restriction (No Comps) to certain films and screenings in its discretion. ‘No Complimentaries’ is a restriction imposed for selected films and screenings upon their release. It means that no special complimentary coupons, discounts or offers are valid for use on that specific film or screening until the restriction has been lifted. Generally, the No Complimentaries restriction will last only 2 weeks after a film’s release, although there are exceptions.
Where you purchase concession tickets online, suitable identification must be provided at the Cinema.
The purchasing of products and services may be subject to booking, credit card and other fees. All tickets purchased through this Site will be subject to a booking fee per standard ticket booked unless otherwise specified. The Company reserves the right to vary the amount of this booking fee from time to time, as specified in the ticket purchasing process.
Additional charges may apply for 3D films and for the rental of 3D glasses and as otherwise notified by the Company.
Times and Session Details
Times and session details in relation to tickets purchased thought this Site are subject to change without notice.
Cinema Complex Information
This Site may contain Cinema complex information such as Cinema trading hours and availability of parking for individual Cinemas which the Company understands is correct at the time of posting however is subject to change. The Company does not guarantee the accuracy of the Cinema complex information but will use its reasonable efforts to keep the details accurate.
Refund and Return Policy
To the extent permitted by law, and without limiting the application of New Zealand Consumer Law and the Consumer Guarantees, the Company’s liability to you in connection with the purchase or use of any products or services obtained from this Site is limited to either:
(a) replacement of those products or services; or
(b) a refund of the cost of purchase of those products and services.
Refunds or exchanges are not available where you simply change your mind, or where you have mistakenly purchased the wrong ticket or where you do not have a receipt for the products or services.
To the extent permitted by law:
(a) The Company (including its related bodies corporate and affiliates), its directors, officers, employees and agents exclude all liability to you and any other persons who use a product or service you have purchased from this Site including liability for any consequential loss or damage, indirect, incidental, special damages, or loss of business or profits; and
(b) you agree that the Company may retain any booking fees or other incidental costs such as postage incurred in issuing a refund.
Where your purchase from this Site includes a purchase of any alcoholic beverage, you warrant that you are over 18 years of age and legally entitled to purchase this product. If you are purchasing this product on behalf of someone else, the recipient must also be over 18 years of age. You or the product recipient must supply suitable photographic proof of age evidence at the point of supply at the Cinema on request by the Company. If this cannot be presented, the Company is entitled to refuse to supply the alcoholic beverage with no further compensation to you.
Movie Gift Cards
Only valid for use at Deluxe Cinemas and Alice Cinemas Cinemas in Christchurch. Deluxe Movie Gift vouchers do not have expiry dates. Movie Gift vouchers can be used for film admissions only. We cannot replace or refund lost or stolen Movie Gift vouchers. Treat the vouchers like cash and keep it in a safe place. Movie Gift vouchers cannot be reloaded with any additional dollar value and the validity date cannot be extended. If your purchase is more than the current credit amount available on your gift voucher, you can make up the full amount with another type of tender accepted in our cinema. Movie gift vouchers cannot be used for any gift voucher, other gift vouchers, or merchandise purchased. Movie Gift vouchers and any amount standing in credit on the Movie Gift voucher cannot be redeemed wholly or partially for cash and no cash advances can be made at any time, regardless of whether there have been one or more transactions on the Movie Gift voucher. No refunds, other than those required by law, will be given after the date of purchase. Any use of the company name, images or logos must have the prior written consent of Deluxe Cinemas Limited. Movie Gift vouchers will be void and will not be redeemable if they are defaced, mutilated, altered or tampered with in any way. Deluxe Cinemas may subject gift vouchers to verification and security checks in their absolute discretion. Deluxe Cinemas reserves the right to cancel any Movie Gift voucher, or the Movie Gift voucher scheme, for any reason at any time without notice. In these circumstances, Deluxe Cinemas Cinemas may either provide a refund or a replacement Movie Gift voucher of equivalent value unless it reasonably suspects fraud in relation to a Movie Gift voucher. Valid for use in New Zealand only. We reserve the right to change any terms contained in these Terms & Conditions at any time.
GST applies to the purchase of products and services from this Site and will be charged at the time of purchase.
The Company’s obligations to you will be suspended for the period in which the Company is affected by any event beyond its reasonable control which shall include without limitation an act of God, fire, flood or other extreme weather event, natural disaster, strike, electricity, power or communications failure, shortage or unavailability of products or services or a change in applicable law.
No Re-Sale or Promotional Use
Products or services obtained from this Site (including vouchers) may not be re-sold for commercial or promotional purposes, bundled with other goods and services or used for promotional purposes without the Company’s prior written consent.